In my book Sarge, What Now?, I explain how in my office as Command Chief, I created the “Problem Wall.” It was one of several techniques I used to eliminate the “uniqueness” of an everyday problem.
Following are words from one of several plaques I created, and had hanging on the wall. When someone came in my office to complain, I sent them to the wall to find the plaque that dealt with their issues. It always worked.
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All you have to do is convince me!
Hold it! It is obvious to me that we are disagreeing on this topic. That is not necessary.
Are your ideas unlawful, unethical or violate Air Force Instructions? If so stop now, we will not agree to violate those standards.
However, if that is not the case you have an excellent chance of winning my support.
All you have to do is convince me.
It is obvious to me that you have not managed that, yet. Why not go back and do some more staff work, develop research that supports your posture, evidence that indicates its probability of success and refine your manner of presentation.
Please do not take this disagreement personally—we are both professionals. Staff work is more important in most cases than passion. However, all of the staff work in the world will never eliminate the need for passion. But let us remain professional.
I am not trying to frustrate you—I am waiting to be convinced—you are not there yet. If you remain passionate about this project, try again. I promise to listen. But I do not promise to agree. My agreement will be based on how good you do your job.
All you have to do is convince me.